Frequently Asked Questions
Everything you need to know about bringing the magic of fresh rotis to your kitchen.
What exactly is Rotimatic and how does it work?
Rotimatic is the world's first fully integrated robot that measures, mixes, kneads, flattens, and bakes fresh rotis and tortillas at the touch of a button. Simply add flour, water, and oil into the designated containers, select your preferences, and enjoy fresh flatbreads in minutes.
What is the shipping timeline for my order?
Standard shipping typically takes 5 to 7 business days depending on your location. Once your Rotimatic is dispatched, you will receive a tracking number via email to monitor your delivery progress.
What is your return and refund policy?
We offer a 30-day return policy from the date of delivery. If you are not satisfied with your machine, you can initiate a return for a refund, subject to our return shipping and restocking fee guidelines.
Does Rotimatic come with a warranty?
Yes, every new Rotimatic comes with a 1-year limited warranty that covers manufacturing defects and hardware malfunctions. We also offer extended warranty plans for additional peace of mind.
Can I use different types of flour with the machine?
Rotimatic is optimized for various brands of whole wheat flour (Atta). The machine's AI settings allow you to select specific flour types to ensure the perfect texture and puffiness for every roti.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer flexible financing options through partners like Affirm or Klarna in supported regions.